Effective: February 2025
At Mumbuca, we want you to love your purchase. Here’s our simple return policy:
All Sales Final
• No returns or exchanges for change of mind or dissatisfaction.
Damaged or Incorrect Items
• Contact us within 7 days of delivery with photos or details.
• We’ll verify the issue and make it right.
Refunds & Replacements
• Verified issues may receive a replacement or partial refund.
• Refunds processed in 5–7 business days to your original payment method.
• Shipping fees are non‑refundable unless the error is on us.
Non‑Refundable Items
• Personalized, custom, or final‑sale products.
Need assistance? Email us at contact@mumbuca.com. We’re here to help!
Effective: February 2025
At Mumbuca, we want you to love your purchase. Here’s our simple return policy:
All Sales Final
• No returns or exchanges for change of mind or dissatisfaction.
Damaged or Incorrect Items
• Contact us within 7 days of delivery with photos or details.
• We’ll verify the issue and make it right.
Refunds & Replacements
• Verified issues may receive a replacement or partial refund.
• Refunds processed in 5–7 business days to your original payment method.
• Shipping fees are non‑refundable unless the error is on us.
Non‑Refundable Items
• Personalized, custom, or final‑sale products.
Need assistance? Email us at contact@mumbuca.com. We’re here to help!
Need help? Our dedicated support team is here to assist with any questions or concerns you may have. Simply send us a message, and we’ll review your request and get back to you within 48 hours. Thank you for your patience—we look forward to helping you!
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