Your Purchase Makes a Difference”
FAQ
What is Golden Grass?
Golden Grass, or Capim Dourado, is a unique, sustainable material found only in the Jalapão region of Brazil. Known for its golden sheen, it is used by Mumbuca artisans to create beautiful, eco-friendly products.
Who makes Mumbuca products?
All Mumbuca products are handcrafted by skilled artisans from the Quilombola community in Tocantins, Brazil. These artisans use traditional techniques passed down through generations.
Do you ship internationally?
Yes, we ship internationally! Delivery times typically range from 20–30 business days, depending on customs and regional delivery systems.
How long does domestic shipping take?
For orders within Brazil, delivery typically takes up to 15 business days, depending on local delivery carriers.
Are Mumbuca products sustainable?
Yes! Our products are crafted from ethically harvested Golden Grass, ensuring sustainability and environmental responsibility throughout the production process.
Can I return a product?
Due to the unique and handcrafted nature of our items, we do not accept returns. However, if your product arrives damaged or incorrect, please contact us within 7 days for assistance.
How do I care for Golden Grass products?
To maintain the quality of your Golden Grass products, gently wipe them with a dry cloth and avoid prolonged exposure to moisture or direct sunlight.
How does my purchase support the Mumbuca community?
Your purchase directly supports the Mumbuca community by providing fair wages, preserving cultural heritage, and fostering sustainable development.
Are Mumbuca products exclusive?
Yes, Mumbuca is the only licensed global seller of authentic Golden Grass products. Each purchase guarantees originality and supports the livelihoods of local artisans.
Are shipping fees included?
Shipping fees are calculated and added during the checkout process. The final shipping cost depends on your location and selected shipping method.
